On the aspect of transportation they operate with approximately 840 long distance trailers and 700 vehicles for capillary distribution with a network of 49 correspondents, giving coverage to some 52,000 drop off points. Salvesen Logistics has participations from Danone and XPO logistics, both at 50% each. In the year 2015 it closed budgets with a revenue of over 145M € and an average staff number of 800 employees.

Among its clients we find leading brands in the food industry, from manufacturers to large distributors, passing through hotel/restaurant companies. These, through a large variety of operations, prove that Salvesen guarantees all type of integral solutions for the food industry’s business chain.

This strategy, applied for the last year, has made us lean on a tool that not only measured custom technical indicators such as performance, CPU, memory, etc.; but also we, from a beginning, knew that we wanted to place an educated bet on User Experience and business indicators.

Thanks to the user experience applied with Pandora FMS, we have some probes set up to emulate an user’s behavior, and that every few minutes perform transactions on the main Global IT Services we offer our users.  These robots register times and, in case deviations appear, generate alarms that are duly tended to by specialized technicians from our UAS (User Aid Service) 24/7. This allows us to always face issues before they bring actual consequences.Another contribution that Pandora FMS has brought, and which has been fundamental for us, is monitoring our main business KPI. For a Transportation and Logistics company the most important milestones are communication with its customers (orders, deliveries, etc.).

Early alarms/proactivity management: we’re capable of detecting defects on all levels: messaging, communications, performance or others -regardless of their nature- before they have direct effect on our operations. This gives us the needed reaction time to tackle the problem and put to practice an automatic communications system with the employee or customer. This is based on alarms created from templates and can be via email or SMS, in case the issue at hand is of upmost priority

Artica PFMS is an innovative company that develops its own solutions and is also the company behind the development of Pandora FMS, as well as other software solutions such as Integria IMS or Babel Enterprise.

Pandora FMS is one of the most flexible solutions on the market for monitoring systems and networks. Pandora FMS is used in data centers of different organizations and companies, including universities in USA, Europe and Latin America, as well as multinational companies in the sector of communications and IT. It has thousands of users and customers on five continents.